Your personal identity is erased: your name, email address, phone number, password and any linked Google sign-in. Once that happens you can no longer sign in, and nothing in Tuskit identifies you.

If you are the only member of your shop and you confirm it, the shop is closed and its customers, orders, catalogue and documents are deleted with it.

If your shop continues without you — because it has other members — the shop’s own business records stay with the shop. Invoices, receipts and payments are statutory records a business is required to keep, and they belong to the business rather than to any one person. They are retained in anonymised form: amounts, dates and invoice numbers survive, but they no longer point at a named individual.

We keep those records only as long as tax and accounting rules require, and never use them to re-identify you. See our Privacy Policy for the full picture.

A deletion request starts a 30-day countdown, so a mistaken or unauthorised request can still be undone. Your account keeps working normally during that time. When the 30 days are up, the erasure runs and cannot be reversed.

A shop must never be left without an owner, or nobody can manage its staff, access or books. If you are the only owner and your shop still has other members, promote someone else to owner first — then your account can be deleted and the shop carries on.

If anything here is unclear, contact support@tuskit.app before you delete. Support can answer questions, but you never need support to make the request itself.